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Frequently Asked Questions
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How long will my claim take? |
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It depends however you should allow 3-4 months. |
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| Q: |
Can I claim charges that have been applied to my Credit cards as well as my current account? |
| A: |
We can help you get back all penalty charges regardless of what sort of account Credit Cards, Personal Current Accounts, Mortgages, Loan Accounts and even Business Accounts. |
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| Q: |
Can I make the claim myself? |
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Yes of course you can, however many people prefer there claim to be managed on there behalf taking the hassle and stress away from the entire process. |
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| Q: |
Do you charge an upfront fee? |
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No we do not charge any upfront fees. We only charge our flat fee of 20% once we have succeeded in reclaiming your charges. |
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| Q: |
I have moved bank and closed my account can I still make a claim? |
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Yes both new and old accounts can be claimed upon. |
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| Q: |
Will the bank close my account if I make a claim? |
| A: |
“The Banking Code Standards Board” clearly advises that they should not take a “disproportionate response” and should always treat customers “sympathetically and positively”. |
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